Knowledgebase | Frequently Asked Questions

Knowledgebase

(12)1. Account opening (9)2. Business account (13)3. Account settings (7)4. IBAN account (4)5. I have paid, but I have never received the goods/ services (7)6. Adding funds. Cash withdrawal. Debt. (29)7. Transfers and payments (4)8. Currency conversion (36)9. Paysera Visa card (19)10. Paysera Tickets ticketing system (4)11. Affiliate program (17)12. Payment Collection. Projects (11)13. Payment Collection. Payments via E-banking (12)13.1 Payment initiation service (PIS) (12)14. Collection of payments. SMS payments (3)15.2 Delivery Integrations (38)15.1 Checkout Integrations (26)16. Technical questions (1)17. Client Claims (1)18. Personal data protection (8)19. Open Banking (7)20. Escrow account (14)21. Gold trading online (17)22. Apple Pay (20)23. Delivery service (1)24. Contacts

Knowledgebase : 9. Paysera Visa card

9.01. What is a Paysera Visa card?

9.02. Who can order a Paysera Visa card?

9.03. How to order a Paysera Visa card?

9.04. What is the type of Paysera Visa card: debit or credit?

9.05. Where will I be able to use my Paysera Visa card?

9.06. When ordering an additional card, only the name and the fir...

9.07. Where and when will the Paysera Visa card be delivered?

9.08. How to activate the Paysera Visa card?

9.09. How to top up the Paysera Visa card?

9.10. How to find out the PIN code of the Paysera Visa card?

9.11. How to check the Paysera Visa card's balance?

9.12. Can the card be used for settling in a non-euro currency?

9.13. Where may the Paysera Visa card not work?

9.14. Where can I withdraw cash with the Paysera Visa card?

9.15. What limits apply to the Paysera Visa card?

9.16. What fees apply when paying by card or withdrawing cash fro...

9.17. My card payment has failed, what should I do?

9.18. Can I change the PIN code of my card?

9.19. My card has expired, what should I do?

9.20. What should I do if my Visa card has been lost or stolen?

9.21. How to temporarily block a Visa card?

9.22. How to cancel a Visa card?

9.23. Can my Visa card be blocked without my consent?

9.24. What Visa card fees apply?

9.25. How are card withdrawal fees deducted?

9.26. I haven't received my Visa card, what should I do?

9.27. Is it safe to pay with the Paysera Visa card?

9.28. Is it safe to shop online with a Visa card?

9.29. I made a payment by card, but I want to cancel it. What sho...

9.30. ATM did not dispense any cash, but my account was debited. ...

9.31. I did not make a payment, but it was debited from my accoun...

9.32. Can I link my Paysera Visa card with PayPal?

9.33. How long does it take to receive money from PayPal to your ...

9.34. What does the bar code on the card mean?

9.35. How can I activate the contactless function on my card?

9.36. Indebtedness for Visa card commission fees