Knowledgebase | Frequently Asked Questions

Knowledgebase

(12)1. Account opening (9)2. Business account (13)3. Account settings (7)4. IBAN account (4)5. I have paid, but I have never received the goods/ services (6)6. Adding funds. Cash withdrawal. Debt. (30)7. Transfers and payments (4)8. Currency conversion (36)9. Visa payment card (20)10. Paysera Tickets ticketing system (4)11. Affiliate program (17)12. Payment Collection. Projects (11)13. Payment Collection. Payments via E-banking (12)13.1 Payment initiation service (PIS) (12)14. Collection of payments. SMS payments (3)15.2 Delivery Integrations (40)15.1 Checkout Integrations (26)16. Technical questions (1)17. Client Claims (1)18. Personal data protection (8)19. Open Banking (7)20. Escrow account (14)21. Gold trading online (17)22. Apple Pay (21)23. Delivery service (1)24. Contacts

Knowledgebase : 9. Visa payment card

9.01. What is a Paysera Visa card?

9.02. Who can order a Visa payment card?

9.03. How to order a Visa payment card?

9.04. What is the type of Visa payment card: debit or credit?

9.05. Where will I be able to use my Visa payment card?

9.06. When ordering an additional card, only the name and the fir...

9.07. Where and when will the Visa payment card be delivered?

9.08. How to activate the Visa payment card?

9.09. How to top up the Visa payment card?

9.10. How to find out the PIN code of the Visa payment card?

9.11. How to check the Visa payment card's balance?

9.12. Can the card be used for settling in a non-euro currency?

9.13. Where may the Visa payment card not work?

9.14. Where can I withdraw cash with the Visa payment card?

9.15. What limits apply to the Visa payment card?

9.16. What fees apply when paying by card or withdrawing cash fro...

9.17. My card payment has failed, what should I do?

9.18. Can I change the PIN code of my card?

9.19. My card has expired, what should I do?

9.20. What should I do if my Visa card has been lost or stolen?

9.21. How to temporarily block a Visa payment card?

9.22. How to cancel a Visa payment card?

9.23. Can my Visa payment card be blocked without my consent?

9.24. What Visa payment card fees apply?

9.25. How are card withdrawal fees deducted?

9.26. I haven't received my Visa payment card, what should I do?

9.27. Is it safe to pay with the Visa payment card?

9.28. How to confirm online Visa card payments?

9.29. I made a payment by card, but I want to cancel it. What sho...

9.30. ATM did not dispense any cash, but my account was debited. ...

9.31. I did not make a payment, but it was debited from my accoun...

9.32. Can I link my Visa payment card with PayPal?

9.33. How long does it take to receive money from PayPal to your ...

9.34. What does the bar code on the card mean?

9.35. How can I activate the contactless function on my card?

9.36. Indebtedness for Visa card commission fees