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Knowledgebase
(12)1. Account opening
1.01 Account opening
1.02 Account fees
1.03 Identification
1.04 Additional account opening
1.05 Account closure. Paysera account deletion.
(9)2. Business account
2.01 Corporate (business) account opening
2.02 I carry out individual activity under a business certificate. I need a business account
2.03 Opening an additional corporate account
2.04 How to grant permissions to another person on the company’s account?
2.05 Permissions to manage an account: what is the difference between Additional access permissions and Permissions and transfer limits?
(13)3. Account settings
3.01 Account login and additional login confirmation
3.02 I haven't received the additional login confirmation code per SMS
3.03 Change of account limits
3.04 Enabling notifications about the flow of funds on accounts
3.05 Receiving notifications about the flow of funds to other email addresses or phone numbers than the registered one
(7)4. IBAN account
4.01. IBAN account
4.02. Usage of IBAN
4.03. Why does Paysera use IBAN account numbers?
4.04. Benefits of using IBAN accounts
4.05. Provision of IBAN accounts
(4)5. I have paid, but I have never received the goods/ services
5.01. I have paid for goods/services, but I have not received them. What do I do?
5.02. I have contacted the merchant, but I never received any response. Whom do I contact further?
5.03. I have sent an SMS message, but I never received the service. What do I do?
5.04. I want to return goods/services and get a refund. What do I do?
(6)6. Adding funds. Cash withdrawal. Debt.
6.01. Adding funds
6.02. How can another person transfer money to my account?
6.03. Account replenishment times
6.04. Additional fees charged for account replenishment
6.05. Cash withdrawal
(30)7. Transfers and payments
7.01. I want to perform a transfer from an account in a bank of a foreign country to a Lithuanian bank account
7.02. Money transfers from Paysera account
7.03. Executed transfers
7.04. Where can I check the received funds?
7.05. How to create a transfer template?
(4)8. Currency conversion
8.01. Currency exchange rates
8.02. I am going to exchange a big sum of money. Will a more favorable exchange rate be applied?
8.03. Do I have to convert currency before performing a transfer?
8.04. How can I get a special currency exchange rate?
(36)9. Visa payment card
9.01. What is a Paysera Visa card?
9.02. Who can order a Visa payment card?
9.03. How to order a Visa payment card?
9.04. What is the type of Visa payment card: debit or credit?
9.05. Where will I be able to use my Visa payment card?
(20)10. Paysera Tickets ticketing system
10.01. How to start using the Paysera Tickets ticketing system?
10.02. How to order the service of payment collection via the Internet?
10.03. How can I create a payment collection project for a Paysera Tickets service?
10.04. How to create an event in Paysera Tickets?
10.05. Project ID and signature.
(4)11. Affiliate program
11.01. Affiliate program
11.02. How to order the Affiliate Program?
11.03. For which services the bonus will be paid?
11.04. I did not get a bonus (money) under the Affiliate Program
(17)12. Payment Collection. Projects
12.01. How to create a payment collection project?
12.02. Website Ownership Confirmation
12.03. Can I use one project for several websites?
12.04. Project description
12.05. I have several accounts. Can I select the account for income from a payment collection project?
(11)13. Payment Collection. Payments via E-banking
13.01 A client has paid for a product / service. Where can I see the payment?
13.02 Can I transfer a received payment to another bank account?
13.03 My website is operating in several countries, but I want to receive payments only in one currency. Where can I change the settings?
13.04 How can I change the email address and phone number which are displayed to clients in the payment confirmation letter?
13.05 How can I receive an email notification after each successful payment on my website?
(12)13.1 Payment initiation service (PIS)
13.1.01 What is a payment initiation service (PIS)?
13.1.02 How much does this service cost?
13.1.03 How does this payment method work?
13.1.04 Is it safe to pay by PIS?
13.1.05 What are the benefits of the PIS payment method for the merchant?
(12)14. Collection of payments. SMS payments
14.01 Countries available for SMS payments
14.02 Response message to SMS keyword
14.03 Where can I check whether a client has paid via SMS?
14.04 When will income from collected SMS messages be paid out?
14.05 Can I expedite payout for collected messages?
(3)15.2 Delivery Integrations
Opencart delivery
Prestashop delivery
Wordpress delivery
(40)15.1 Checkout Integrations
AbanteCart
Avactis
Cloudcart
CMS Made Simple
CS-Cart
(26)16. Technical questions
16.01. Technical Specifications for the System Installation
16.02. I have installed your system, but when I check it an error is displayed. How can I find out the reason of this error?
16.03. CMS Plugins
16.04. Project Password / Code
16.05. I have created an e-shop on the basis of the CMS. How can I install the payment platform?
(1)17. Client Claims
17.01. Rules of Client Claims (Complaints) Filing and Examination
(1)18. Personal data protection
18.01. THE RIGHT OF ACCESS TO PERSONAL DATA
(8)19. Open Banking
19.01. What is Open Banking?
19.02. What Is PSD2?
19.03. What is API?
19.04. Where can I learn more about PSD2?
19.05. What is PISP?
(4)20. Cumulative account
20.01. What is the cumulative account?
20.02. What is the cumulative account for?
20.03. What are the conditions and fees for opening a Paysera cumulative account?
20.04. What are the possible incorporation documents?
(14)21. Gold trading online
21.01. What is gold?
21.02. What is the price of gold?
21.03. Why is it worth buying gold?
21.04. How to buy gold online?
21.05. What is the minimum quantity of gold you can buy?
(17)22. Apple Pay
22.01 How to add your Paysera Visa card to Apple Pay?
22.02 Where can I pay using Apple Pay?
22.03 How to pay with Paysera Visa and Apple Pay?
22.04 Can I pay abroad using Apple Pay?
22.05 Does it cost to use Apple Pay?
(21)23. Delivery service
23.01 What is the delivery service?
23.02 How does the delivery service work?
23.03 What are the benefits of the delivery service?
23.04 How much does the delivery service cost?
23.05 How do I view my bills and invoices?
(1)24. Contacts
Contacts
    

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