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Knowledgebase
(12)1. Account opening
1.01. Account opening
1.02. Account fees
1.03. Identification.
1.04. Additional account opening
1.05. Account closure. Paysera account deletion.
(10)2. Business account
2.01. Corporate (business) account opening
2.02. Opening an account for a company which is not registered in Lithuania
2.03. I carry out individual activity under a business certificate. I need a business account
2.04. Additional corporate account(s)
2.05. Corporate account management
(12)3. Account settings
3.01. Additional login confirmation by phone
3.02. I’m not receiving an additional login confirmation code
3.03. Account limits
3.04. Notifications about flow of funds on accounts
3.05. Notifications on incoming funds via email, phone, or Internet website
(7)4. IBAN account
4.01. IBAN account
4.02. Usage of IBAN
4.03. Why does Paysera use IBAN account numbers?
4.04. Benefits of using IBAN accounts
4.05. Provision of IBAN accounts
(4)5. I have paid, but I have never received the goods/ services
5.01. I have paid for goods/services, but I have not received them. What do I do?
5.02. I have contacted the merchant, but I never received any response. Whom do I contact further?
5.03. I have sent an SMS message, but I never received the service. What do I do?
5.04. I want to return goods/services and get a refund. What do I do?
(7)6. Adding funds. Cash withdrawal. Debt.
6.01. Adding funds
6.02. How can another person transfer money to my account?
6.03. Account replenishment times
6.04. Additional fees charged for account replenishment
6.05. Money transfer from WebMoney to Paysera
(30)7. Transfers and payments
7.01. I want to perform a transfer from an account in a bank of a foreign country to a bank account of my country
7.02. Money transfers from Paysera account
7.03. Executed transfers
7.04. Where can I check received funds?
7.05. How to create a transfer template?
(4)8. Currency conversion
8.01. Currency exchange rates
8.02. I am going to exchange a big sum of money. Will a more favorable exchange rate be applied?
8.03. Do I have to convert currency before performing a transfer?
8.04. How can I get a special currency exchange rate?
(35)9. Paysera VISA card
9.01. Paysera VISA card
9.02. Ordering Paysera VISA Card
9.03. Is my Paysera VISA card equal to bank credit or debit cards?
9.04. Where will I be able to use my Paysera VISA card?
9.05. Who can order Paysera VISA card?
(18)10. Paysera Tickets ticketing system
10.01. How to start using the Paysera Tickets ticketing system?
10.02. How to order the service of payment collection via the Internet?
10.03. How can I create a payment collection project for a Paysera Tickets service?
10.04. How to create an event in Paysera Tickets?
10.05. Project ID and signature.
(4)11. Affiliate program
11.01. Affiliate program
11.02. How to order the Affiliate Program?
11.03. For which services the bonus will be paid?
11.04. I did not get a bonus (money) under the Affiliate Program
(17)12. Payment Collection. Projects
12.01. How to create a payment collection project?
12.02. Website Ownership Confirmation
12.03. Can I use one project for several websites?
12.04. Project description
12.05. I have several accounts. Can I select the account for income from a payment collection project?
(12)13. Payment Collection. Payments via E-banking
13.01. A client has paid for a product/service. Where can I see the payment?
13.02. Can I transfer a received payment to another bank account?
13.03. My website is operating in several countries, but I want to receive payments only in one currency. Where can I change the settings?
13.04. Banklink and Wizard Systems
13.05. How can I change the email address and phone number which are displayed to clients in the payment confirmation letter?
(12)14. Collection of payments. SMS payments
14.01. Countries Available for SMS Payments
14.02. Response Message to SMS Keyword
14.03. Where can I check whether a client has paid via SMS?
14.04. When will income from collected SMS messages be paid out?
14.05. Can I expedite payout for collected messages?
(35)15. CMS modules
AbanteCart
Avactis
CMS Made Simple
CRE loaded
CS-Cart
(26)16. Technical questions
16.01. Technical Specifications for the System Installation
16.02. I have installed your system, but when I check it an error is displayed. How can I find out the reason of this error?
16.03. CMS Plugins
16.04. Project Password / Code
16.05. I have created an e-shop on the basis of the CMS. How can I install the payment platform?
(1)17. Client Claims
17.01. Rules of Client Claims (Complaints) Filing and Examination
(1)18. Personal data protection
18.01. THE RIGHT OF ACCESS TO PERSONAL DATA
(8)19. Open Banking
19.01. What is Open Banking?
19.02. What Is PSD2?
19.03. What is API?
19.04. Where can I learn more about PSD2?
19.05. What is PISP?
(1)20. Contacts
Contacts

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