Knowledgebase: 9. Visa payment card
9.25. How are card withdrawal fees deducted?

When withdrawing cash with a Visa payment card, the client is paid a selected amount of money, and a commission fee is charged for withdrawal from the card account. The fees applicable for cash withdrawal at ATMs are provided here.

What if funds for a commission fee are insufficient? In such cases, for example, if a user wants to withdraw EUR 10 from their card, but has only EUR 10 on their account, the whole amount is paid out to the user, and the withdrawal fee is deducted later (i.e. the balance on the account becomes negative and is covered as soon as the account is topped up).