5.01. I have paid for goods/services, but I have not received them. What do I do? | Frequently Asked Questions

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Knowledgebase: 5. I have paid, but I have never received the goods/ services

5.01. I have paid for goods/services, but I have not received them. What do I do?

If you have questions regarding provision or delivery of goods/services, please contact the merchant directly.

Contact details of a merchant can be found in the payment confirmation letter sent to you by email.