3.13 How to do a video call and sign in to Google Meet?
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Paysera's client video call identification is performed via the Google Meet video communication service. In order to make a video call, please contact Paysera Customer Service by phone. During the call, a consultant will email you a link to the Google Meet call.
When a client joins a video call via the Google Meet link sent to them – identification is performed instantly. A video call via Google Meet can be performed using:
After clicking on the Google Meet link in the email, click on the "Request to Join" button – you will be redirected to a video call with a consultant, and you will be able to complete the phone call. Please be informed that: - The owner of the account must be alone during the video call; - During the video call, the owner of the account must show the document that has been verified in the Paysera system; - The quality of the camera, microphone, and internet connection must meet the requirements of optimal quality standards; - The client must consent to the recording of the video and the collection and processing of personal data for the purposes and under the terms of the Paysera Privacy Policy: https://www.paysera.com/v2/en-GB/legal/privacy-policy . Please note that if the client does not agree to the recording of the video, the call cannot be performed.
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