Knowledgebase: 9. Paysera Visa card
9.36. Indebtedness for Visa card commission fees

In case you have any indebtedness on your Visa card account, you can cover it by topping up. The indebtedness will be covered automatically as soon as you top up the account.

You must top up the Visa card account. 

You can check the indebtedness on your account by clicking on Accounts and Cards > Account Overview. The indebted amount will be displayed with a minus sign next to it. Click on the amount in order to view the reasons for the indebtedness.

Information regarding the top-up of the Paysera Visa card account can be found in the Accounts and Cards > Account Top-Up section of your account. You can also top up your Paysera Visa card account with a standard transfer from your bank account (only in EUR currency). In this case, the IBAN number of your Paysera account must be indicated when performing the transfer.

 

IF YOUR ACCOUNT WAS CLOSED, and you have received a message that you have an indebtedness

You can transfer the indebted amount to our Swedbank account LT227300010086385047 (only EUR and only from banks in Lithuania). Make sure to indicate for debt of Name Surname/ personal code in the Purpose of payment field. Having covered the indebtedness, inform us about it by writing an email to debts@paysera.com

In case you want to cover an indebtedness in another currency or from the bank of another country, provide us with the information on which currency and from which country you would like to pay, and we will send you all the necessary details. You can contact us by sending an email to debts@paysera.com